Privacy policy
“We/our/us” refers to yesinsurance Services Limited (Registered Number 5545310; Registered Office, Lakeside House, Hebble Brook Business Park, Hays Lane, Halifax, HX2 8UL) yesinsurance.co.uk is a trading name of yesinsurance Services Limited.
“Website” refers to the website address at http://www.yesinsurance.co.uk or any successor website address.
“BISL” refers to BISL, an independent insurance intermediary (Registered Number 3231094; Registered Office, Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS). yesinsurance.co.uk car, van and home insurance are administered by BISL.
“Allianz” refers to Allianz Insurance plc (Registered in England No. 84638. Registered Office: 57 Ladymead, Guildford, Surrey GU1 1DB). yesinsurance.co.uk pet insurance is sold, underwritten and administered by Allianz Insurance plc.
“Policy” refers to this privacy policy.
This Policy sets out how we use and protect any personal information that we obtain about you from time to time from your use of the Website or from BISL or Allianz when you provide personal data to them through their insurance quote and buy websites (“the Quote and Buy Websites”) which are accessed via the Website.
In addition to this Privacy Policy, the terms and conditions accessible on the Quote and Buy Websites also provide information on how such personal data is collected and used by BISL or Allianz.
If you have any questions about the Policy or do not agree with it, please contact our Data Protection Compliance Officer at enquiries@yesinsurance.co.uk or on 01422 232689 before the Website.
We may change this Policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This Policy is effective from 8 August 2005.
- What information do we collect?
- What do we do with the information we collect?
- What information does BISL collect?
- What does BISL do with the information collected?
- What information does Allianz collect?
- What does Allianz do with the information collected?
- Direct Marketing
- Email marketing
- Who do we share this information with?
- How to get copies of or amend the information we or BISL or Allianz have collected
- Security
- Linking
- Cookies
What information do we collect?
In general, you can use the Website without giving us any information. When you provide information through the Quote and Buy Websites, BISL or Allianz will pass us the following information about you:
- your name and contact information, including email address, postal address, date of birth, vehicle registration number or pet details, and any other information which you may supply to BISL or Allianz from time to time (Please see the “What information does BISL collect?” and “What information does Allianz collect?” sections below).
What do we do with the information we collect?
We use this information for the following reasons:
- for internal record keeping;
- to improve the content of the Website;
- to contact and notify you of any products or services which may be of interest to you;
- to help understand, develop and improve our products and services; or
- to contact you for market research purposes.
We may contact you by e-mail, phone, fax or mail, unless you have registered with the appropriate Preference Service or have informed us that you do not wish to be contacted.
What information does BISL collect?
- name and contact information including email address, postal address, date of birth; vehicle registration number;
- bank account and/or credit/debit card details;
- sensitive personal data such as medical history or criminal convictions; or any other information such as claims or incidents which affect the grant or administration of your insurance policy.
What does BISL do with the information collected?
BISL uses this information to provide you with a better service and for the following reasons:
- for the purpose of insurance administration, grant and renewal by the insurer, its agents, reinsurers and intermediaries;
- to verify information which you provide, to conduct any necessary investigations and to prevent fraudulent claims;
- to enable insurers to conduct the searches on the relevant registers such as the Claims and Underwriting Exchange Register and the Theft Register;
- to add such information onto the relevant databases such as the Motor Insurance Database which may be used by the Driver and Vehicle Licensing Agency and Driver and Vehicle Licensing Northern Ireland for the purpose of Electronic Vehicle Licensing or to pass such information to the police;
- to enable searches to be conducted on publicly available registers such as the Electoral Register, County Court Judgements and bankruptcy registers;
- to pass information about you to us (see “What do we do with the information we collect” above); and
- to enable credit reference agencies to conduct any relevant searches.
BISL may contact you by e-mail, phone, fax or mail for the above purposes.
What information does Allianz collect?
- name and contact information including email address, postal address, date of birth;
- pet details;
- bank account and/or credit/debit card details;
- or any other information such as the veterinary history of your pet, claims or incidents which affect the grant or administration of your insurance policy.
What does Allianz do with the information collected?
Allianz uses this information to provide you with a better service and for the following reasons:
- for the purpose of insurance administration and renewal;
- to verify information which you provide, to conduct any necessary investigations and to prevent fraudulent claims;
- to conduct searches on the relevant registers such as the Claims and Underwriting Exchange Register and the Theft Register;
- to enable searches to be conducted on publicly available registers such as the Electoral Register, County Court Judgements and bankruptcy registers;
- to pass information about you to us (see “What do we do with the information we collect” above); and
- to enable credit reference agencies to conduct any relevant searches.
- Allianz may contact you by e-mail, phone, fax or mail for the above purposes.
Direct Marketing
We, our subsidiaries, parent company and/or group companies would like to provide you with information about products and services which we think you may find interesting from time to time. Such information may be sent to you by mail, telephone or fax, unless you have registered with the appropriate Preference Service. If you do not want your information to be used for direct marketing purposes, please tick the appropriate boxes on the Quote and Buy Websites. If you request this option, no direct marketing material will be sent to you.
You can change your mind at any time by contacting our Data Protection Compliance Officer at enquiries@yesinsurance.co.uk or on
01422 232689
Email marketing
We, our subsidiaries, parent company and/or group companies would also like to provide you by email with information about products and services which we think you may find interesting from time to time. However, we appreciate that email spam has become a problem in recent years.
If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so.
Otherwise, on receipt of the personal information from BISL or Allianz we will ask you whether or not you are happy for us, our subsidiaries, parent company and/or group companies to send you this kind of information by email.
If you decide at any time that you no longer wish to receive marketing emails, please contact our Data Protection Compliance Officer at enquiries@yesinsurance.co.uk or on
01422 232689
Who do we share this information with?
We or BISL or Allianz may transfer, disclose or distribute information about you to third parties, including insurers, the police, motor insurance databases, the Claims and Underwriting Exchange Register, the Theft Register and credit reference agencies, such as is required to administer and process your insurance claim or application.
We may also transfer, disclose or distribute information about you to our subsidiaries, parent company and/or group companies as described in the "Direct Marketing" and "Email marketing" sections above.
We may also release your personal information to our authorised direct marketing or other agents unless you tell us that you do not wish this to happen by contacting our Data Protection Compliance Officer at enquiries@yesinsurance.co.uk or on 01422 232689.
How to get copies of or amend the information we or BISL or Allianz have collected
For Car, Van and Home, for the purposes of the Data Protection Act 1998, we and BISL are the data controllers in respect of any personal data which you supply to us or BISL. For Pet, for the purposes of the Data Protection Act 1998, we and Allianz are the data controllers in respect of any personal data which you supply to us or Allianz. You may request details of personal information which we or BISL or Allianz hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact our Data Protection Compliance Officer at enquiries@yesinsurance.co.uk or on 01422 232689.
If you think any information we have about you is incorrect or incomplete, please write or email us as soon as possible at the above address. We will correct or update any information as soon as possible.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from your use of the Website or from BISL or Allianz.
Linking
We may link to other websites which are not within our control. Once you have left our Website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.
Cookies
We use cookies for certain areas of the Website. Cookies are files that store information on your hard drive or browser that means that the Website can recognise that you have visited our Website before. They make it easier for you to maintain your preferences on the Website, and by seeing how you use the Website, we can tailor the Website around your preferences and measure usability of the Website. You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting “Tools/Internet Options” and reviewing your privacy settings or selecting “delete cookies”. You can find out how to do this for your particular browser by clicking “help” on your browser's menu or by visiting allaboutcookies.org. No information obtained from the cookie will be used by us for marketing purposes.