Industry News from Yes Insurance

Most motorists choose to have their vehicle repair privately than to claim on their car insurance, it has been claimed.

According to a survey from Auto Trader, the reason over half of drivers have done this may be because they do not wish to invalidate their no-claims bonus, Motor Trader has reported.

Of those who have claimed, one fifth stated that they were not happy with the service they received from the insurance company.

And this made communications between customer and insurer stressful, 40 per cent responded, although Jonathan Williams, head of marketing at the firm, commented that drivers should not finance the repairs themselves.

"Motorists should not need to dip into their own pocket to fund repairs when an insurance claim could cover it. Insurance companies need to ensure the claims process is fast and efficient," he said.

Meanwhile, Halifax Today has reported on a 22-year-old driver who was fined £100 for driving without car insurance.

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